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Shopsonix.com Return Policy?
Shopsonix.com has a detailed return policy. Most orders, with the exception of "final sale" items, can be returned within the first 30 days of purchase. Products must be returned unused in re-sellable condition. For any defective or damaged items, an exchange or return request is accepted within 14 days of delivery. Proof of purchase is required. Products can be replaced or exchanged with a product of equal or greater value or a refund of the purchased price within 30 days. The customer is responsible for return shipping and handling costs as well as fees for reshipment if a replacement product is sent as an exchange. If the package is returned without a return authorization provided by customer service and return center staff, the package will be rejected and will not be eligible for return. Certain items are excluded from returns, including Stationery, Face Masks, Universal Liners, Screen Protectors, Hair Accessories, Embellished Stickers, Patches, Lanyards, Adapt Kit, Speakers, and Candles. All sale, clearance items, and the aforementioned items are considered final sale.
In terms of shipping policy, shipping is FREE within the United States for orders over $35 (7-10 business days), to Canada on orders $50 USD or more (7-21 business days), and to everywhere else on orders $60 USD or more (7-21 business days). Orders shipped through International expedited shipping can take 5-10 business days, not including customs delays. Other fees may apply. The company ships to a wide range of countries, including North America, Canada, Mexico, Puerto Rico, USA, and many others. Package Protection covers lost, stolen, and damaged items that fit certain criteria. Duties, taxes, and shipping charges are nonrefundable. Please allow 7-14 days for your return to be received and processed. Once the request is fully processed, an email will be sent from support@shopsonix.com.
About Shopsonix.com Popular Products and Services?
Shopsonix.com is a well-known brand in the cell phone accessory industry, competing with other manufacturers like Casetify, Anker, OtterBox, Casely, and Velvet Caviar. The website is associated with a popular eCommerce industry and has a medium trust score, indicating a low risk. The products offered by Shopsonix.com include Portable Chargers, AirPod Cases, AirPod Pro Cases, Phone Rings, Phone Stands, UV Sanitizing Box, Sunnies, Magnetic Link Wireless Charger, Pedestal Phone Stand, Pedestal Car Mount, R2 Relieve + Recover Percussive Massager, and The Box USB-C Adapter. These products come with a 1-Year Manufacturer’s Warranty Policy. Based on online research and customer reviews, Shopsonix.com has an overall score of 4.1 out of 5 stars, indicating good battery performance, screen quality, storage capacity, and warranty protection. However, the website does not have ratings for functionality, ease of use, ergonomics & comfort, and store. The payment options, shipping & returns policies, coupons & discounts, customer-specific discounts, and financing options have mixed ratings. The website does not have ratings for company values, ethics & policies, customer service & brand, privacy policy & data security, and loyalty, rewards & partnership programs. The website is trendy and has extensions in many languages or login credentials on the homepage. The domain was created on Friday 27th, February 2015 and has a valid HTTPS connection. The website data is hidden and the organization is Domains By Proxy, LLC. The website is not detected by any blacklist engine. The website's proximity to suspicious websites is 9/100. The website's SSL certificate is valid and issued by Let's Encrypt. The WHOIS registration date is 2015-02-27, the last update date is 2020-02-28, and the renew date is 2025-02-27. The owner name, administrator name, and technical contact name are all Registration Private. The organisation is Domains By Proxy, LLC. The street is DomainsByProxy.com 2155 E Warner Rd, State Arizona, Country UNITED STATES, Telephone 14806242599. The registrant email is not found. The registrar name is GoDaddy.com, LLC, and the IANA ID is 146.
What are the customer reviews for Shopsonix.com?
Shopsonix.com has a Trustpilot rating of 3.2. One customer reported a negative experience with the company's exchange service. The customer purchased a phone case of the wrong size and found the exchange process to be practically nonexistent. Despite reaching out to the company via Twitter and email, the customer did not receive a response. Instead of an exchange, the customer was refunded, which was not the desired outcome. On the other hand, Scam Detector gave Shopsonix.com a trust score of 75.6, indicating a medium level of trustworthiness. This score is based on a 1-100 scale, with 100 being the most reputable. The website is associated with the eCommerce industry and is considered to be trendy and popular. However, it is always recommended to do thorough research and read multiple reviews before making a purchase from any online retailer. If the information provided is insufficient, please let us know.
Is there a warranty for products purchased on Shopsonix.com?
Yes, products purchased on Shopsonix.com come with a warranty. There are two types of warranties:
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1-Year Manufacturer’s Warranty Policy: This applies to products such as Portable Chargers, AirPod Cases, AirPod Pro Cases, Phone Rings, Phone Stands, UV Sanitizing Box, Sunnies, Magnetic Link Wireless Charger, Pedestal Phone Stand, Pedestal Car Mount, R2 Relieve + Recover Percussive Massager and The Box USB-C Adapter. The warranty period is 365 days from the date of purchase. This warranty covers defects in materials and craftsmanship of the product purchased. However, it does not apply to Stationery, Patches, Lanyards, Hair accessories, Face Masks, Universal Liners, Embellished stickers, Adapt Kit, and Candles which are excluded and final sale. The customer is responsible for return shipping and handling costs. Proof of purchase is required.
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Limited Lifetime Warranty Policy: This applies to Cases. The warranty period lasts as long as the customers own the device for which the product is used. This warranty covers product defects for the lifetime of the device that it was purchased for. However, it does not cover damage caused from handling the product outside of normal use. The warranty does not extend to re-sale product(s) purchased on 3rd party e-commerce marketplaces by sellers other than Sonix. The customer is responsible for return shipping and handling costs. Proof of purchase is required.
Please note that the warranty does not cover problems caused by improper, rough, or careless treatment, fire or other natural calamity, improper repair or adjustment made by anyone other than a BySonix service center, if the case is damaged or worn, or if the proof of purchase is not presented when requesting service. The warranty period must not have expired. Also, the warranty does not cover repair or replacement options, accessories, or consumables. The warranty does not apply to all sale and clearance items as they are considered final sale. Warranty claims can only be filed for items purchased at full retail value. Products will be refurbished, replaced, or exchanged with a product of equal or greater value at the discretion of the company. The customer is responsible for return shipping and handling costs. Proof of purchase is required. The Limited Lifetime Warranty applies to cases that were released after 2017. Neither this warranty nor any other warranty or guarantee, express or implied, statutory or otherwise, including any implied warranty or condition of merchantability or of fitness for a particular purpose, shall extend beyond the warranty period. No responsibility is assumed for any incidental or consequential damages.
Please check the Shopsonix.com website for the most up-to-date and detailed warranty information. It's always a good idea to read the warranty policy thoroughly before making a purchase.